GENERAL TERMS AND CONDITIONS

General terms and conditions

1. The general terms and conditions (GTC) are part of every order between isdaGmbH, the owner of isda.ch and the ordering customer. Deviations from the GTC require written confirmation

2. The dispatch takes place if possible within 2-3 working days. If an item is not in stock, the customer will be informed and the order will be executed as soon as possible

3. Exchanges will be made in the event of proven production faults, provided that these are notified within 14 days of receipt. Returns will only be accepted if our customer service has been contacted in advance by email and has issued a "return number". Postage costs for returns cannot be accepted for logistical reasons

4. You have the right to cancel this contract within 14 days without giving any reason. Learn more <a href "to https:="" www.isda.ch="" en="" right of withdrawal.29.html="">right of withdrawal</a>. 5. Any expenses for uncollected deliveries (in particular COD shipments), or returns due to incomplete or incorrect address information will be charged. 6. orders can be paid by credit card or Postcard, cash in advance or cash on delivery. The cash on delivery fee is paid by the customer. The cash on delivery fee is an additional 15.--. 7. If an item is not available at all, we will contact the customer by email. 8. The customer is solely responsible for the item selection. 9. we do not pass on address data to third parties. Your data will be kept strictly confidential. 10. price changes and errors excepted. 11. place of jurisdiction is Zug. isda GmbH Chamerstrasse 174, 6300 Zug, August 2010 </td></tr></tbody></table>